The Crime Victim Advocacy department at Townhall II also manages the Portage County Rape Crisis Center. We serve victims of any violent crime 24 hours a day, seven days a week. All services for victims of crime are free and confidential.
Our victim advocates are dedicated to supporting clients and have specialized training in supporting survivors of violent crime. They make sure that you are heard and believed. Advocates are available to provide education on your options and resources as a survivor, and also just to listen.
Please note that we do not provide legal or medical advice, but we can connect you with resources to obtain this type of advice.
24-Hour Crisis Helpline: 988 and 330-678-HELP (4357)
- 24/7/365 Crisis Helpline to provide support, education and resources to victims of crime.
24-Hour Advocacy
- Advocates provide in-person support, education and resources in community hospitals and police stations.
Safety Exit
Legal Support
Our victim advocates do not provide legal advice, but can link victims with resources to provide legal support and advocates can provide comfort during court hearings. Our advocates offer the following for legal support:
- Referrals and assistance with protection orders.
- Accompaniment to court for criminal justice proceedings.
- Assistance with the Safe at Home address confidentially program.
Victim of Crime Counseling
Our mental health counselors specialize in working with victims of crime. They provide a safe environment to help process your thoughts and feeling, reduce stress and help you cope with how the crime has changed your life. These services are free and confidential.
Individual Counseling and Group Counseling
- Victims of Crime
- Survivors of trauma, sexual assault or abuse
- Anxiety
- Depression
- Relationship issues
- Stress management
Portage County Sexual Assault Response Team (SART)
Townhall II team members lead a coalition of agencies that serve sexual assault survivors through a variety of multidisciplinary services. Team members can include, but are not limited to, victim advocates, law enforcement officers, forensic medical examiners and prosecutors. SART works together to ensure that the county has guidelines and protocols in place that prioritize victims’ needs, hold offenders accountable and promote safety and support. The Portage County SART is committed to educating the county on all available services including intervention and prevention of sexual violence and coordinating services.
Safety Plans
We use safety plans when we feel that a client wants to know how they can be safe in a violent situation. They are used primarily for domestic violence/intimate partner violence clients, but can be used for other victimizations like stalking. Each safety plan is unique to the individual, so it applies to specific situations and the people in it. No matter how many safety precautions you take, you can never completely eliminate risk. However, taking steps to reduce risk helps to provide emotional comfort for clients.
The safety plan can address issues of concern for both the client and advocate. It’s important for safety planning to be collaborative since the advocate brings the knowledge of actual safety planning and area resources, while the client brings the experience of their own situation, their unique needs, safety risks and life circumstances. However, it is not mandatory for it to be completed together. Safety planning can be done when the client is choosing to stay in an abusive relationship, when the client is deciding to leave an abusive relationship, or when a client has left, but still faces safety concerns from an abusive ex-partner. Safety plans can be long- or short-term, complex or brief and written or unwritten.
Police Packets
These packets are provided free of charge and include information regarding varying victimizations, Townhall II’s services, and other area resources. The police departments throughout Portage County who utilize this program are encouraged to provide packets to citizens who have experienced sexual assault, domestic violence or intimate partner violence, stalking, and/or human trafficking. Packets can be requested by emailing Jenna Miley at jennam@townhall2.com.
Useful Links
Please review these links for more information about victim resources, from the U.S. CDC and the State of Ohio.
Here is an explanation of protection orders: https://www.ohiolegalhelp.org/topic/protection-orders-ohio
More info on IPV: https://www.cdc.gov/intimate-partner-violence/about/index.html
Elder abuse: https://www.cdc.gov/elder-abuse/about/index.html
Sexual violence: https://www.cdc.gov/sexual-violence/about/index.html
Community violence: https://www.cdc.gov/community-violence/about/index.html
Victim compensation: https://www.ohioattorneygeneral.gov/Individuals-and-Families/Victims/Apply-for-Victims-Compensation
Victim advocates help provide victims with options to make their own decisions about their wellbeing. All of our work as victim advocates is led by what victims choose to do for themselves.
Advocates may help victims understand what their legal options are without providing legal advice and can accompany victims to police stations or courthouses to make reports, file for protection orders, attend hearings, or other interactions with the criminal or civil legal system.
Advocates may meet victims in the hospital to accompany them through the visit and provide them with resources. Medical visits may involve a sexual assault examination, treatment for wounds or infection, making a police report, or other interactions. Advocates are there to help victims feel more comfortable and to help them make decisions about what steps to take during and after the visit.
Emergency Services
We provide 24-hour emergency services designed to respond to immediate needs of people in the Portage County area and to sustain the support systems of communities throughout Ohio.
Counseling and Clinical Services
Our licensed, professional, caring counselors provide services to help treat those struggling with addictions to drugs and/or gambling as well as those struggling with mental health issues.
Horizon House
Horizon House offers a safe, secure environment for women in recovery with services including peer support, individual and family group counseling and community integration support.
Project Detour: Driver Intervention
Project Detour is an educational, 72-hour, residential, state-certified driver intervention program for individuals, 18 years and older, with a first-time OVI offense.

