Volunteers are essential to Townhall II’s emergency services. Each year they handle hundreds of phone calls to our 24-hour Crisis Helpline. They also provide essential services to survivors of crime.
Volunteering allows you to strengthen your resume and gain valuable experience while enhancing the lives of people in our local community.
Volunteers must pass a background check, drug screening and TB test.
Crime Victim Advocacy
Crime Victim Advocates provide hands-on emotional support and assistance to victims of violent crime.
Crime Victim Advocacy Training includes crisis intervention training, lecture, discussion, supervised role-playing and skill-building activities. Participants learn a about listening and communication skills, healthy boundaries, self-care, sexual assault, domestic violence, stalking and other violent crimes. Volunteers will also take a tour of the Sexual Assault Nurse Examiners’ Unit.
Prospective volunteers must submit an application, complete a brief interview and complete 40 hours or training. Trainees who successfully complete the training are asked to fulfill a 200-hour minimum volunteer commitment with flexible scheduling over the following year. Trainees must be at least 18 years old and have reliable transportation.
Crisis Helpline
The Townhall II Crisis Intervention Department is looking for volunteer staff to work in the Helpline. Volunteers undergo an 60-hour training course and are considered vital members of a team that supports our community members in times of crisis.
Volunteers are asked to work four-hour blocks of time at their convenience under the direct supervision of a Crisis Intervention Trainer. Volunteers perform the same duties as a Crisis Intervention Specialist by answering crisis calls and contract lines. Volunteers provide crisis and suicide intervention, emotional support, and resources to those in need.
Perspective volunteers with submit an application, undergo a brief screening, and completed a 60 hour training. Trainees who successfully complete the training are asked to fulfill at least 100 hours over the following year. Trainees must be at least 18 years old.