Volunteers are a essential to Townhall II's emergency services. Each year they handle hundreds of phone calls to our 24-hour crisis helpline. They also provide essential services to survivors of survivors of crime.
Volunteering allows you to strengthen your resume and gain valuable experience, while participating in an opportunity to changes lives in our local community.
24-Hour Crisis Helpline
The training program consists of approximately 80 hours of lecture, role-plays, on the job observations, and other activities.
Training is offered three times a year, at varying times. Attendance at each session is mandatory. After successful completion of the program, volunteers will be able to provide intervention for people in crisis who call the Helpline or walk into the agency.
After completing the training program, volunteers are required to answer the Helpline for 200 hours over the course of a year. Volunteers usually choose to do this by volunteering four hours each week.
Crime Victim Advocacy
Crime Victim Advocates provide hands-on emotional support and assistance to victims of violent crimes.
Crime Victim Advocacy training includes crisis intervention training, lecture, discussion, supervised role-playing, and skill-building activities. Participants learn about listening and communication skills, healthy boundaries, self-care, sexual assault, domestic violence, stalking, and other violent crimes, as well as tour a Sexual Assault Nurse Examiners Unit.
Prospective volunteers must submit an application, complete a brief interview, and complete the 40-hour training. Trainees who successfully complete the 40-hour training are asked to fulfill a 200-hour minimum volunteer commitment with flexible scheduling over the course of a year. Trainees must be at least 18 years or older and have reliable transportation.